Premier Services - The Insurance Experts

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E-mail Claim Dept.

What is the first thing you should do if you experience damage or loss on your property?

First, call us immediately at 215-663-8998 Ext 17 when you discover a loss. Your customer service representative will assist you.

Or, you may be able to call the insurance company direct if your are insure by one of the listed companies below:

Carrier	Phone	Fax	Email	Web Site
Broker Surplus Agency	215.663.8998 Ext 17	215.663.9794	contact@e-premier.com	http://www.e-premier.com/claimfr.html
Bristol West	800.274.7865	814.623.0758		https://www.bristolwest.com/Bristolwest/Customer/Claim.aspx
Everett Cash Mutual	888.717.8090			http://www.everettcash.com/contact.php
PA Fair Plan	800.462.4972			http://www.pafairplan.com/claim.aspx
Farmers	800.435.7764			http://www.farmers.com/report_claim.html
Fidelity First	800.725.9472			https://www.fidelityonline.com/Portal/contact.jsp
Formemost	800.527.3907			http://www.foremost.com/claims/
The Hartford	866.574.4833			http://www.thehartford.com/
Infinity	800.334.1661			https://www.infinityauto.com/en/client_report.jsp
Insurance Innovators, LLC	215.663.8998 Ext 17	215.663.9794	contact@e-premier.com	http://www.e-premier.com/claimfr.html
Johnson & Johnson	800.487.7565 Ext 5024	843.577.1526	claims@jjins.com	http://www.jjins.com/v2/claims.aspx
Kemper	888.252.2799			https://www.ekemper.com/aboutUs/contactUs.shtml
Mercury	800.503.3724			http://www.mercuryinsurance.com/auto-insurance-claims/how-to-file-insurance-claim.html
MetLife	800.854.6011			http://www.metlife.com/individual/insurance/home-insurance/index.html?WT.ac=GN_individual_insurance_home-insurance#claims
Pennock Insurance	215.663.8998 Ext 17	215.663.9794	contact@e-premier.com	http://www.e-premier.com/claimfr.html
Phila Contributionship	800.269.1409	215.627.8871	claims@contributionship.com	http://www.contributionship.com/claims/reportclaim.html
Progressive	800.274.4499			http://www.progressive.com/claims/
State Worker Insurance Fund	570.963.4621	570.963.3402		http://www.portal.state.pa.us/portal/server.pt/community/claims/10439
Travelers	800.252.4633			http://www.travelers.com/claim/index.aspx
United States Liablility Insurance	888.875.5231			https://ezpay.usli.com/publicpolicy/fraudwarning
Utica First	215.663.8998 Ext 17 800.456.4556			http://www.uticafirst.com/

You must file a police report in the event of a theft.
It is your responsibility to protect the property from further damage by making temporary repairs, if needed. Keep a record of these repair costs for reimbursement. To stop a leak from continuing to cause further damage, you must call a plumber or a roofer. Simply use the yellow pages if you don't have any referrals.
Do not discard damaged property until your insurance company's adjuster inspects it.
Take pictures of damaged property as soon as possible for permanent recording.

If you had a fire then chances are that you have already been contacted by various services like, boarding companies, clean up restoration contractors, lawyers and public adjusters. Keep in mind that the expense for some of these services, like lawyers and public adjusters, are not covered by your policy. Your insurance premium does include the cost for the company to provide you with the services of their professional adjuster who will adjust, negotiate and pay your claim at no cost to you.

We will advise your insurance company to assign their adjuster to assist you in determining the amount of the damage or loss, if coverage applies. In most circumstances, the adjuster will contact you within 24 hours. Depending on the number of claims submitted due to weather related conditions, you may expect the adjuster to contact you within 5 working days or longer. Call us immediately if you do not hear from an adjuster.

You may also download a property loss claim form online, fill it out, and FAX it to us at 215-663-9794 or email to
contact@e-premier.com. If you don't hear from us by the next day then you must call our office to confirm our receipt of your fax or email.

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What is our Agency's Role Regarding Claims?
Our insurance agency acts as a broker finding you an insurance company to insure you with coverage tailored to fit your financial needs. We are not the insurance company and we do not adjust claims. We simply act as liaison, by transferring information about your claim to the insurance company. We do not have the authority to adjust, negotiate, pay or deny claims. Only the claim adjuster representing the insurance company has this authority. Once the adjuster contacts you then all your correspondence will be between you and the adjuster.